My top-up via LINE Pay didn’t go through.

If the recipient name was entered incorrectly when using LINE Pay, the top-up amount may be returned to your LINE Pay account.

When entering the recipient’s account name, please ensure that the parentheses are in full-width (zenkaku) rather than half-width (hankaku). Using half-width parentheses will cause an error.

[Half-width: カ)フィンショット / Full-width: カ）フィンショット]