If your ID has expired, you will need to complete re-verification.
The required documents may vary depending on the expired ID, so please follow the instructions in the app and submit the necessary documents.

Without re-verification, international remittance is not available.
Once your re-verification is approved, you may proceed with international remittance, or you can use the wallet refund feature for any previously charged amount.

During re-verification, please ensure that all required information, such as your English name, Katakana name, postal code, and address, is entered correctly without any omissions.