I think I’ve been scammed. Can I get a refund?
Our service only handles transfers between individuals, and we recommend [...]
How long does it take for my top-up to be reflected after depositing?
After completing a transfer to your wallet account, the deposit [...]
What is a wallet?
A wallet is your personal virtual account used to access [...]
What should I do if the recipient is myself?
Even if you are the recipient, verification can be completed [...]
Can I send money from Korea to Japan?
Currently, international transfers from Korea to Japan are not supported [...]
What should I do if the recipient cannot complete verification?
For transfers to Korea, under the Financial Real-Name Act, recipient [...]
I can’t use my coupon.
Coupons may have different conditions: some can be applied regardless [...]
How do I complete recipient verification?
An authentication link will be sent to the recipient’s mobile [...]
I want to receive a coupon for participating in an event.
For events that do not issue coupons automatically, please provide [...]
Why is recipient verification required?
For transfers to Korea, under the Financial Real-Name Act, recipient [...]
